Accessing Webmail & Setting Up Email Clients
Accessing Webmail
You can access your email account directly through a web browser without needing to configure any software.
- Open your preferred web browser (Chrome, Firefox, Safari, Edge, etc.).
- Go to: https://mailclient.raleway.uk
- Enter your full email address (e.g.,
[email protected]) as the username. - Enter your email account password.
- Click Sign In / Login.
You will now have access to your inbox, calendar, and other webmail features directly in your browser.
Tip: Bookmark this page for quick access in the future.
Setting Up an Email Client (Outlook, Apple Mail, Thunderbird, etc.)
If you'd prefer to access your email through a desktop email client instead of webmail, use the following server settings when adding your account manually.
Account Settings
| Setting | Value |
|---|---|
| Username | Your Email Address |
| Password | Use your email account's password |
Incoming Mail Server (IMAP or POP3)
| Setting | Value |
|---|---|
| Server | mail.rale.uk |
| IMAP Port | 993 |
| POP3 Port | 995 |
IMAP vs. POP3: IMAP is recommended for most users, as it keeps your email synced across multiple devices. POP3 downloads messages to a single device and is only recommended if you access your email from one computer only.
Outgoing Mail Server (SMTP)
| Setting | Value |
|---|---|
| Server | mail.rale.uk |
| SMTP Port | 465 |
Authentication
IMAP, POP3, and SMTP all require authentication. When prompted, use the same username and password as above.
Troubleshooting
If you're unable to connect:
- Double-check that your username is your full email address, not just the part before the @ symbol.
- Confirm you're using the correct port numbers listed above.
- Make sure your email client's security settings are set to use SSL/TLS (this is standard for the ports listed).
- If you've recently changed your password, update it in your email client as well.
If issues persist after checking the above, contact support for further assistance.
