Create an Auto Responder Print

An autoresponder automatically replies to incoming emails. It's ideal for holidays, or for confirming you've received an enquiry.

Create an autoresponder

1. In cPanel, go to Email › Autoresponders and click Add Autoresponder.
2. Fill in the form:

   Field	What to enter
   Character Set	Leave as utf-8.
   Interval	How many hours to wait before replying to the same sender again. 24 is sensible. 0 replies to every message, which can annoy people.
   Email / Domain	The address the autoresponder is for.
   From	Your name as you want it to appear.
   Subject	e.g. Out of office: %subject%
   This message contains HTML	Tick only if your message body contains HTML formatting.
   Body	Your message. See the example below.
   Start / Stop	Choose Custom to set dates and times, so it switches on and off automatically.

3. Click Create.

Example message

Hi,

Thanks for your email. I'm out of the office until Monday 5 January
with limited access to email.

For anything urgent, please contact our team at [email protected].

Kind regards,
Alex

Turning it off

If you didn't set a stop date, go back to Email › Autoresponders and click Delete next to the address when you return.

Still stuck? Contact Raleway support and our team will be happy to help.